Cookie policy

We use cookies and similar technologies on this website to improve it’s performance and enhance your user experience. This policy explains how we do that.

What are cookies?

Cookies are small text files which a website may put on your computer or mobile device when you visit a site or page. The cookie will help the website, or another website, to recognise your device the next time you visit. Web beacons or other similar files can also do the same thing. We use the term “cookies” in this policy to refer to all files that collect information in this way.

Cookies serve many functions cookies, for example, they can help us to remember your username and preferences, analyse how well our website is performing, or even allow us to recommend content we believe will be most relevant to you.

Certain cookies may record personal information – for example, if you click “Remember me” when logging in, a cookie will store your username. Most cookies won’t collect information that identifies you personally, and will instead allow us to collect more general information such as how users arrive at and use our websites.

What sort of cookies does this website use?

Generally, our cookies perform up to four different functions:

1. Essential cookies

These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies, services you have asked for, like shopping baskets or e-billing, cannot be provided. Because some website features will not function without cookies of this type, they are designated as ‘strictly necessary’ and are exempted from the regulations which require your consent to place cookies on your device.

2. Performance Cookies

These cookies allow us to collect information about how visitors use a website, for instance which pages visitors visit most often, and if they get error messages from web pages. These cookies don’t record information that personally identifies a visitor. All information these cookies record is aggregated and anonymous. It is only used to improve how a website works.
 By using this website you agree we may place these types of cookies on your device, unless you have disabled them.

3. Functionality Cookies

These cookies allow a website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, personalised features. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies record may be anonymised and they cannot track your browsing activity on other websites.
 By using this website you agree we may place these types of cookies on your device, unless you have disabled them.

Cookie

File Name

How long will the cookie stay

on my computer?

Description

Purpose

Web Application

PHPSESSID

When user exits the browser

 

Essential cookies

These cookies are used to store server-side, user-specific information to maintain a session state for you. This allows us to remember your preferences when you view the site. The site also uses this data to process your requests.

Some functions of the web site depend on these cookies and may not work properly, or at all, if they are disabled.

exp_cartthrob_session_id

24 hours

The shopping cart sets a cookie to remember which items are in the cart. No personal information is stored in these cookies, only a fingerprint ID related to that browser session.

exp_csrf_token

2 hours.

This cookie protects against Cross Site Request Forgery (CSRF). It prevents submissions to forms from other websites and is a security measure against certain forms of hacking attacks.

exp_last_activity

1 year from set/update

Every time the state is updated (the page reloaded) the last activity cookie is set to the current datetime

exp_last_visit

1 year from set/update

Sets the datetime that you last visited the site.

exp_tracker

Until you close your browser

Records the last 5 pages that you have viewed, and is used primarily for page redirection.

yourPostcode

1 year

Used in the checkout section of the site.

exp_stashid

Until you close your browser

Unique ID that relates to server-side session values

Live Chat

__lc.visitor_id.XXXXXXX

3 years

 

This cookie name is associated with software provided by LiveChat Inc, which allows website owners to talk to visitors on their site. The root of the cookie name is __lc.visitor_id. followed by a unique seven digit number which is a visitor identifier. The cookie will allow the application to recognise a returning visitor to the website.

lc_ssoundefined

3 years

 

Google Analytics

__utma

2 years from set/update

 

These cookies are used to collect information about your use of the site. We use the information to compile reports and to help us improve the site.

These cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

You can find out more about Google Analytics and privacy at Google by clicking here.

__utmz

6 months from set/update

 

_ga

2 years

The _ga cookie contains a randomly generated unique identifier for each user visiting the website

_gid

24 hours

 

_gat

10 minutes

Used to throttle request rate.

Can a website user block cookies?

As we’ve explained above, cookies help you to get the most out of this website.

However, if you do wish to disable our cookies then please follow the instructions on www.aboutcookies.org.

Please remember that if you do choose to disable cookies, you may find that certain sections of our website do not work properly

More Information

More detail on how businesses use cookies is available at www.aboutcookies.org.

If you have any queries regarding this Cookie Policy please us contact us